Refund policy

Last updated 29 August 2026.

If you’re not happy with what you bought, email support@ask-marlow.com within 30 days and we’ll refund you in full. You don’t have to explain why, and we won’t ask you to try something else first.

The specifics

• One-off purchases (the 7-Day Reset, the Kitchen Blueprint, the 12-week program): full refund within 30 days of purchase.
• Subscriptions: cancel any time in one click inside your account. Cancelling stops the next charge; you keep access to the end of the period you’ve already paid for. If you were charged for a period you didn’t intend to renew, tell us and we’ll refund it.
• Payment plans: email us and we’ll stop the remaining instalments. There’s no self-serve button for this one, and asking is enough. Refunds for instalments already paid follow the 30-day rule above.
• If we can’t build you a plan that passes our own checks, we’ll tell you and refund you without being asked.

Your rights

Nothing here limits the rights you have under federal and state consumer protection law. If something you bought is faulty or is not what we described, you’re entitled to put that right regardless of what any policy says. Some states give you more than this policy does; where they do, the state rule wins.

All prices in US dollars. The price you see is the price you pay - any sales tax is already included, and nothing is added at checkout.